Skip navigation

JSI Tip 3813. How do I retrieve a Knowledge Base article if I know the Article Id?


Microsoft published an article entitled How to Search Product Support Services site.

In tip 0144, I showed the 'http://support.microsoft.com/support/kb/articles/Qnnn/n/nn.asp' technique for directly retrieving an article id. To retrieve Q102652, "How to Search Windows NT Articles by Topic", you could type the following into the Address bar:

http://support.microsoft.com/support/kb/articles/Q102/6/52.asp

Here are two other shortcuts:

1. Press CTRL+O and type mskb 102652. On the MSN page, press the link to mskb 102652.

2. Type mskb 102652 in the Run line, at a CMD prompt, or create a shortcut to the mskb.bat file, which contains:

@echo off
setlocal
set /p nnnnnn=Enter the numeric portion of the Article Id.
start "C:\Program Files\Internet Explorer\IEXPLORE.EXE" http://support.microsoft.com?id=%nnnnnn%
endlocal

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish