Skip navigation

JSI Tip 2452. Program will not start and issues a C0000138 error on Windows NT 4.0?

If your program exhibits the subject behavior, you may have an older or mismatched version of a DLL in your path.

If the wrong version was in %SystemRoot% and the correct version was in %SystemRoot%\System32, the program might work for a first time user, but would fail on subsequent log ons.

The fix is to locate and rename the older DLL.

NOTE: This issue has occurred with duplicate files from older versions of Microsoft C++ installed in different folders.

NOTE: This error has occurred with a third-party program that hooked itself into the Explorer.exe shell.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.