JSI Tip 10605. You receive a 0x800c013b error when you attempt to send an e-mail using Outlook Express 6?

When you attempt to send an e-mail using Outlook Express 6 you receive a 0x800c013b error and the e-mail is not posted to the Sent Items folder.

This behavior will occur of the Outlook Express .dbx files are stored on a network share. Microsoft only supports storing .dbx files locally.

To resolve this problem, store the Outlook Express .dbx files on a local disk.

NOTE: Additional information about Outlook Express .dbx files can be found at:

270670 - How to back up and recover Outlook Express data.

188854 - How to back up the Outlook Express address book and mail folders.

903095 - Information about the maximum file size of the .dbx files that are used by Outlook Express.

312359 - Earlier e-mail messages are not displayed on a computer that is running Windows XP or Windows 2000.

233264 - Error message if the Folders.dbx file is missing or damaged.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.