Skip navigation

JSI Tip 0733. Resolving STOP 0x00000077 and 0x0000007A messages.

The subject STOP messages are related to the inability of Windows NT to load a pagefile record into memory due to either a software or hardware failure. They possible causes are:

- A bad block.
- Improper termination on a SCSI device.
- Bad cabling from the controller to the disk.
- A disk controller error.
- Exhausting the non-paged pool resources.

The value of the second hexadecimal paramater may help you pinpoint the actual cause of the error:

 Value   M e a n i n g 
 0xC000009A   STATUS_INSUFFICIENT_RESOURCES, caused by lack of non-paged pool. 
 0xC000009C   STATUS_DEVICE_DATA_ERROR, generally due to bad block on the drive. 
 0xC000009D   STATUS_DEVICE_NOT_CONNECTED, bad or loose cabling, termination, or controller not seeing drive. 
 0xC000016A   STATUS_DISK_OPERATION_FAILED, also caused by bad block on the drive. 
 0xC0000185   STATUS_IO_DEVICE_ERROR, caused by improper termination or bad cabling on SCSI devices. 

If you know someone who has the MSDN DDK, the NTSTATUS.H file has additional status codes.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.