A. This problem can be caused if you are loading the ATAPI real mode CD-ROM driver in the config.sys.
- Edit the config.sys file from the command prompt (cmd.exe)
C:\> edit c:\config.sys - Find the Device= line that contains the ATAPI Real Mode CD-ROM driver
- Edit the line so the /D: switch does not contain the word value "cdrom",
for example
Device=<driver> /d:cdrom
to
Device=<driver> /d:testa - Save the file
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