How technology is transforming collaboration with news, analysis, and how-tos covering Microsoft Teams, Slack, Zoom, Skype for Business and other key technologies.
DevOps will have the greatest impact on the IT organization now and in the next ten years. Join us on 10/19 as we dive into this topic and more during our live Virtual Event!
Telephony hardware and software components interact using a set of routines and functions called the API set. If you write your own software to work with telephony functions, you can use either a toolkit or an API set to communicate with the tele...
ISDN has its detractors, most of whom rally behind other methods for going digital directly to the subscriber. The alternatives include existing copper-wire digital services, such as T1 at 1.544 megabits per second (Mbps), Frame Relay (FR) at...
If ISDN can squeeze 144K bits per second (Kbps) into your telephone line, why can't a modem do the same thing? The reason lies in the evolution of the telephone network...
The relationships among the CTI server, the various desktop phones, and the different desktop computers are important factors when implementing a CTI solution. In most cases, the server will be on a network (e.g., a LAN) accessible by the desktop...
In the CTI industry, computer "tech-speak" collides head-on with the jargon of telephony to create a confusing cacophony of acronyms and terms. Here are some of the more popular ones that you'll probably run across...
Recently, there has been a flurry of activity in the groupware arena. Windows NT Magazine wanted to know exactly what the different vendors mean when they call their products "groupware" and which groupware application for Windows NT best suits ...
