One question that always comes up is whether a single ISDN line is
sufficient to support multiple users. After all, many individual telecommuters
have a dedicated ISDN line. The answer is yes, with some minor caveats. An ISDN
line will easily sup...
You can now build a customized call center for your workgroup. If...
Asynchronous transfer mode (ATM): A...
Universal client access is a big selling point for Exchange 5.0. With the new...
To achieve success the first time out with your IVR solution, heed...