With many schools restarting in person, offices reopening in some parts of the world and competition increasing from companies like Microsoft and Google, investors are concerned the days of Zoom’s robust growth are over.

Employers the world over are now grappling with that shift as they try to balance productivity growth with keeping staff creative and happy.

Spending on technology software is picking up as companies restart plans and projects halted by the pandemic, boosting demand for Salesforce’s programs that manage relationships with customers and handle other business tasks.

This buyers guide to enterprise service management tools lays out the products in this space and the functions that figure into a purchasing decision, and it identifies how each product addresses each function.

After the completion of a nearly $28 billion purchase, recent product updates for both Salesforce and Slack integration show how Salesforce plans a “Slack-First” existence under a new Customer 360 product offering.

Microsoft added their recently released Universal Print technology to OneDrive to simplify employee access to organizational printers.

Google Meet has announced a new set of moderation features by Google for their Workspace subscribers to provide better control of the flow of meetings some of which are safety focused.

To digitally transform a business process, automate a process. But before taking that process to the cloud, start by focusing on the people behind the process.

A key component of digital transformation is improved data analysis and insight. The right process can improve the odds of effective enterprise data-driven transformations.

Google is delaying its office return date and will require workers coming back to be vaccinated, citing concerns about the surge in infections of Covid-19 variants.