Modem manufacturers like to advertise apparent speed, regardless of how fast their products actually pump data. When you read their claims, keep in mind that for dial-up modems, the fastest practical speed is about 28K bits per second (Kbps). The...
Telephony hardware and software components interact using a set of routines and functions called the API set. If you write your own software to work with telephony functions, you can use either a toolkit or an API set to communicate with the tele...
The relationships among the CTI server, the various desktop phones, and the different desktop computers are important factors when implementing a CTI solution. In most cases, the server will be on a network (e.g., a LAN) accessible by the desktop...
Recently, there has been a flurry of activity in the groupware arena. Windows NT Magazine wanted to know exactly what the different vendors mean when they call their products "groupware" and which groupware application for Windows NT best suits ...
