Google Teams Up With Cisco WebEx to Make Videoconferences Easier

Sep 08, 2021

Customers will be able to log into a Google meeting on a Cisco device and vice versa, helping businesses that use multiple hosting platforms or have switched from one to the other.

Zoom User Management Options for IT

Sep 02, 2021

As more organizations are using the service, Zoom user management is now a necessity for IT departments. Here are the considerations and tools for tackling those tasks.

Zoom Steps Into CCaaS, Set to Acquire Five9

Jul 19, 2021

Zoom's latest acquisition hammer homes the coming together of UCaaS and CCaaS.

Zoom at 10: Where Does It Go From Here?

Jul 13, 2021

Over the last decade, Zoom has grown from a startup to a market leader. But to continue its growth, it needs to focus on four key areas.

Zoom Adds Voice Feature, More Controls to Rooms Service

Jul 09, 2021

The Zoom Rooms update includes webinar controls, in-meeting chats and more.

What You Need to Know About Skype for Business Online Disappearing on July 31

Jul 09, 2021

It’s the end of an era: Skype for Business Online will sunset on July 31 as Microsoft integrates its online enterprise and business communications into Microsoft Teams.

Microsoft Teams To Be Integrated Into Windows 11 Taskbar

Jul 01, 2021

Microsoft’s collaboration platform, Teams, will be integrated into the upcoming Windows 11 release – but it’s not a Slack-killing move.

Slack Unveils New Tools in Heated Competition on Hybrid Work

Jun 30, 2021

Slack Huddles, one of the new tools, will let users have casual audio conversations across channels and direct messages on the workplace communications platform.

Digital Workplace Sessions Episode 1

Jun 25, 2021

In the first episode of Omdia's Digital Workplace Sessions, Omdia analysts Tim Banting and Adam Holtby explain what the term digital workplace means, discuss the various technologies and services that make up the digital workplace ecosystem, and...

Office Workers Don’t Want to Return and Microsoft Has Software for That

Jun 17, 2021

Employees are resisting calls to return to the office, but Microsoft Corp. wants companies to know it has an answer for smoothing things out while some workers remain remote.