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When I press Scan on my computer, why does the OS launch Microsoft Imaging instead of my preferred scanning package?

A. Windows might automatically launch Microsoft Imaging if you've upgraded your computer from Windows NT 4.0 or Windows 9x to Windows 2000. Because the upgrade doesn't register your imaging software correctly as a scanning target, the OS defaults to using the built-in Microsoft Imaging software. To resolve this problem, reinstall your preferred imaging software.

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