JSI Tip 8825. After you apply the MS04-044 security update to Windows 2000, Veritas Backup Exec version 8.6 scheduled backups fail with Application event ID 57480?

The subject behavior will occur if the following are true"

  • You install the MS04-044 security update.

  • You use the Veritas Network Storage Exec configuration option.

  • The backup service account has a 14 or more character password.

NOTE: The event log contains:

Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 57480
Time: HH:MM:SS
User: N/A
Description: An attempt to establish a network connection to <\\Target Path> failed.
Error: 86 
This error is due to the fact that the Network Storage Exec option in Veritas Backup Exec version 8.6 cannot handle passwords of 14 characters or more.

To resolve this problem, contact Veritas for a fix,

or use    \[TAPEWARE\]       or      

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