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JSI Tip 8340. You cannot use Computer Associates BrightStor ARCServe Backup 9.0 Manager to back up a Windows XP Service Pack 2 computer remotely?

When you attempt to backup a Windows XP SP2 computer from another computer running Computer Associates BrightStor ARCServe Backup 9.0 Manager, you receive:

Network path not found.

This behavior occurs because the Windows XP SP2 computer has Windows Firewall, formerly ICF (Internet Connection Firewall) enabled.

To workaround this issue:

01. Start / Run / Firewall.cpl / OK.

02. In Windows Firewall, select the Exceptions tab.

03. Press the Add Program button.

04. Use the Browse button to locate Casdscsvc.exe.

05. Select Casdscsvc.exe and press Open.

06. Use the Browse button to locate Univagent.exe.

07. Select Univagent.exe and press Open.

08. Press OK.

09. On the Exceptions tab, check the Casdscsvc.exe and Univagent.exe boxes.

10. Press OK.

NOTE: See You cannot use Veritas Backup Exec on a Windows Server 2003 domain controller to back up a Windows XP Service Pack 2 computer remotely?



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