A study found the lowest-skilled customer-service workers reaped the greatest benefits when AI was rolled out at a Fortune 500 software firm over the course of a year.
Artificial intelligence platforms offer a foundation upon which numerous apps get built, shaking up the entire software ecosystem. Could this be the beginning of the end for traditional operating systems?
The search giant is making compromises on misinformation and other harms in order to catch up with ChatGPT, workers say. As progress in AI accelerates, new concerns about its societal effects have emerged.
Amazon's AWS unit on Thursday announced two of its own large-language models -- one designed to generate text, and another that could help power web search personalization.
Apple personal computer shipments declined by 40.5% in the first quarter. Shipments by all PC makers have slumped as the demand surge driven by pandemic-era remote work evaporated, according to an IDC report.