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Basics of artificial intelligence

AI Applications for Business Services

Date: Thursday, July 18, 2019
Time: 12:00 PM Eastern Daylight Time
Duration: 1 hour

The application of AI within the enterprise is gaining acceptance within specific business service functions including CRM, HR, workplace collaboration, sales and marketing, customer experience, and workforce management. There are a wide variety of AI technologies in use within business services such as statistical machine learning, deep learning, computer vision, natural language processing and machine reasoning technologies. This webinar will uncover some of the top use cases being applied for AI within business services today and how that is expected to play out in the future. The webinar will also provide an overview of the vendor ecosystem, a sample of end user case studies and recommendations for the market.

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Aditya Kaul.jpgAditya Kaul, Research Director at Tractica

In his role at Tractica, Kaul has a primary focus on artificial intelligence and robotics. He also covers blockchain and wearables as part of his research. Kaul has more than 12 years of experience in technology market research and consulting.  Prior to Tractica, Kaul was a practice director at ABI Research, where he led the firm’s Mobile Networks research group. Kaul has also worked as an analyst and team leader at firms including Pioneer Consulting and Evalueserve and has provided independent consulting services in the areas of Internet of Things, wearables and smart cities. Kaul holds two master’s degrees in engineering, from Colorado State University and Pennsylvania State University, as well as a bachelor’s degree in electrical engineering from National Institute of Technology, Surat in India.