JSI Tip 8812. When you attempt to install Service Pack 2 for Windows XP, you receive 'Control ID not found'?

During the install of SP2 for Windows XP, you receive:

Service Pack 2 Setup Error

Control ID not found

When you press OK, you receive:

Service Pack 2 Setup Error

Service Pack 2 installation did not complete.

The behavior can occur if the setup program, Update.exe, cannot open a .CAB file because an anti-virus program locks it to scan for viruses.

To fix this problem, contact your anti-virus vendor for an update.

To workaround this behavior:

1. Download SP2 to your local hard disk.

2. Temporarily disable the anti-virus monitor that is locking the .CAB file.

3. Double-click the SP2 file that you downloaded and install Service Pack 2.

4. After the restart, enable the anti-virus monitor.



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