After you install Windows 2000 SP4, you should re-install the Support Tools from the Support\Tools\Support.cab file on the Windows 2000 SP4 CD-ROM, or from the Web at http://www.microsoft.com/windows2000/downloads/servicepacks, because a number of the tools have been fixed or enhanced.
NOTE: The Support Tools are NOT automatically installed or updated when you apply a service pack.
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