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JSI Tip 5639. How do I use Windows 2000 to download Windows updates and enhancements and Microsoft Windows Hardware Quality (WHQL) logo device drivers from the Windows Update Catalog?

NOTE: The text in the following Microsoft Knowledge Base article is provided so that the site search can find this page. Please click the Knowledge Base link to insure that you are reading the most current information.

Microsoft Knowledge Base article Q326426 contains:

SUMMARY

This step-by-step article describes how to use Windows 2000 to download Windows updates and enhancements and Microsoft Windows Hardware Quality (WHQL) logo device drivers from the Windows Update Catalog.

You can search the Windows Update Catalog to find updates that you can download and install later on Windows-based computers across your home or corporate network. Microsoft recommends that only advanced users and administrators download updates from the Windows Update Catalog. If you are not an advanced user or an administrator, you can download and install updates directly from the Microsoft Windows Update Web site. To do so, visit the following Microsoft Web site: back to the top

Add the Windows Update Catalog to Windows Update

  1. Visit the following Microsoft Windows Update Web site:
  2. Click Personalize Windows Update.
  3. Click to select the Display the link to the Windows Update Catalog under See Also check box.
  4. Click Save Settings. A Windows Update Catalog link appears under See Also.
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Download Windows Updates from the Windows Update Catalog

  1. Visit the Windows Update Web site, and then click Windows Update Catalog under See Also.

    Or, visit the following Microsoft Windows Update Catalog Web site:
  2. Click Find updates for Microsoft Windows operating systems.
  3. Click the appropriate operating system and language for the update that you want to download, and then click Advanced Search Options to refine your query (to limit the number of items that are returned).

    NOTE: If you do not refine your query, all critical updates and service packs, recommended updates, and multiple-language features for the operating system and language appear.
  4. Click Search.
  5. Locate the item that you want to download, and then click Add.
  6. Click Go to download basket.
  7. In the Type or browse to the download location of your choice box, type the full path for the folder in which you want to save the item. Or, click Browse to locate the folder.
  8. Click Download Now, and then click Accept.
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Download Driver Updates from the Windows Update Catalog

  1. Visit the Windows Update Web site, and then click Windows Update Catalog under See Also.

    Or, visit the following Microsoft Windows Update Catalog Web site:
  2. Click Find driver updates for hardware devices.
  3. Click the appropriate hardware category for the driver update that you want to download.
  4. Click the manufacturer name, the operating system, the language, and any other items that you want to search for, and then click Search.
  5. Locate the driver that you want, and then click Add.
  6. Click Go to download basket.
  7. In the Type or browse to the download location of your choice box, type the full path for the folder in which you want to save the item. Or, click Browse to locate the folder.
  8. Click Download Now.
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Troubleshooting

You may experience any of the following issues when you are using the Windows Update Web site:
  • You may receive the following error message when you visit the Windows Update Web site:

  • Cannot Display Page
    For additional information about this issue, click the article number below to view the article in the Microsoft Knowledge Base:
    Q243787 WINUP-Err Msg: "Cannot Display Page"
  • You may see a blank page when you visit the Windows Update site:
  • For additional information about this issue, click the article number below to view the article in the Microsoft Knowledge Base:
    Q231917 WINUP-Blank Page Displayed When Using Windows Update
  • Currently, the Windows Update Catalog offers updates and drivers only for computers that are running Windows 2000 and Microsoft Windows XP. Also, the Windows Update Catalog is available only from computers that are running Windows 2000 or Windows XP.
  • For additional information about this issue, click the article number below to view the article in the Microsoft Knowledge Base:
    Q313191 Windows Update Catalog Is Available Only on Windows XP and Windows 2000 Computers
    To find updates for other Microsoft operating systems, visit the following Microsoft Windows Update Corporate site: NOTE: Windows XP updates are not available from the Windows Update Corporate site, and some Windows 2000 updates are not available from the Windows Update Corporate site. Some Windows 2000 and Windows XP updates are available from the Microsoft Download Center. For additional information about downloading files from the Microsoft Download Center, click the article number below to view the article in the Microsoft Knowledge Base:
    Q119591 How to Obtain Microsoft Support Files from Online Services
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REFERENCES

For information about other resources for obtaining and distributing Windows 2000 downloads, visit the following Microsoft Web sites .

For Windows 2000 Professional downloads, visit the following Microsoft Web site: For Microsoft TechNet information about how to perform enterprise-wide driver updates by using Windows Update, visit the following Microsoft Web site: For Microsoft TechNet information about Windows Update, visit the following Microsoft Web site: For Microsoft Security information, visit the following Microsoft Web site: back to the top


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