Microsoft Knowledge Base Article 321641 contains the following summary:
This article describes how you can troubleshoot issues
reading CD-ROM or DVD-ROM optical discs. This article also discusses how to
troubleshoot common issues with CD-R and CD-RW devices. The steps in this
article apply to compact disc (CD-ROM) drives, compact disc recordable (CD-R)
drives, compact disc re-writable (CD-RW) drives, and digital video disc (DVD)
drives.
If a problem occurs when you try to write data to a CD-R or
CD-RW, or if your drive is not recognized as a recording device, view the
following article about how to troubleshoot write issues.
For additional information, click the article number below to
view the article in the Microsoft Knowledge Base:
324129 HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or CD-RW Optical Disc in Windows XP
