JSI Tip 3979. Logitech mouse driver causes STOP 0x0000001E or STOP 0x000000C5 after you apply Windows 2000 Service Pack 2?

If you use Logitech Mouseware, download and install version 9.29.2 (or later) from http://www.logitech.com prior to applying Windows 2000 SP2.

If you have already encountered the subject problem, you can apply version 9.29.2 (or later) after you correct the problem:

If you have the Service Pack 2 uninstall folder

1. Boot the recovery console and log on with the administrator password.

2. Type the following commands:

      cd $Ntservicepackuninstall$
      copy i8042prt.sys c:\winnt\system32\drivers (press Y to overwrite the file.)
      Exit (Press Enter to restart your computer)

If no Service Pack 2 uninstall folder exists

1. Boot the recovery console and log on with the administrator password.

2. Type the following commands:

      cd system32\drivers
      ren L8042pr2.sys L8042pr2.old
      copy i8042prt.sys L8042pr2.sys
      Exit (Press Enter to restart your computer)



Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish