JSI Tip 10433. Your computer hangs if you install or upgrade to Windows XP SP2 (Service Pack 2)?

If you install Windows XP SP2, or upgrade Windows XP to SP2, after the restart when the GUI mode finishes, your computer hangs at the Windows XP logo screen with:

Please wait…

This behavior occurs if you computer uses the C3 800MHz and Eden ESP 3000/4000/5000/6000 Samuel2 Family=6 Model=7 VIA processor or the C3 1.0GHz Ezra-T Family=6 Model=8 VIA processor.

To workaround this behavior:

1. Restart your computer to that SP2 Setup can continue.

2. Start /Run / CMD / OK.

3. Type CHKDSK /F and Press Enter.

4. If prompted, schedule the CHKDSK for the next restart.

NOTE: You can prevent this behavior by upgrading to Windows Media Player 10 before applying SP2.



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