When the state-capture phase runs while I'm deploying an OS image via the Microsoft Systems Management Server (SMS) OS Deployment Feature Pack, I get an error message and the process stops.

A. If you receive the following error during the state-capture phase

Program Error -
Scanstate.exe has generated errors and will be closed by Windows. You
will need to restart the program.
An error log is being created.

you probably omitted the /all switch from the parameters of the call to User State Migration Tool (USMT). Windows 2000 becomes confused if you don't specify an account, so always remember to do so.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.