Q: I'm trying to access the Start menu in my profile under Windows 7. However, I get an error that I don't have access. How do I access it?

A: If you navigate to c:\Users\<your user>, you'll see several folders that have shortcut icons on them, such as Start menu. If you try to access it, you'll get an Access Denied message. The problem is that you're accessing it the wrong way. Instead, go to C:\Users\<your username>\AppData\Roaming\Microsoft\Windows, where you'll find the real Start menu and several other shortcut folders that you also couldn't access the other way.

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