Get the new Service Manager portal

Get the new Service Manager portal

Q. Where do I get the new Service Manager portal?

A. The old Silverlight based Service Manager portal has been replaced with a new HTML5 based portal that has better performance, a nicer aesthetic and some customization capabilities. To get the portal download the latest Update Rollup, for example UR8 from https://www.microsoft.com/en-us/download/details.aspx?id=49556 and then expand the downloaded ZIP file to a folder. In the folder is a SetupWizard.exe which will install the new portal. The full requirements for the new portal are outlined at https://technet.microsoft.com/library/mt622142.aspx however the key requirements are:

  • Update Rollup 7 or later deployed to Service Manager
  • On the server installing the self service portal to you must install the Web Server, .NET Framework 3.5, HTTP Activation, ASP.NET 4.5, Basic and Windows authentication and .NET Extensibility 4.5
Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish