JSI Tip 6891. Internet Explorer times out loading Web pages if Norton Internet Security 2001 or Norton Personal Firewall 2001 is installed?

After installing Windows 2000 SP4, you experience one or both of the following:

- Internet Explorer times out loading a Web page.

- Notifications of incoming calls in Windows NetMeeting are delayed by several minutes.

These behaviors will occur if Symantec's Norton Internet Security 2001 or Norton Personal Firewall 2001 are installed on your computer.

To fix the problem, contact Symantec technical support for an update:

Symantec Corp. & Symantec Norton Group

   World Headquarters: (408) 517-8000
   U.S.: (541) 335-5000
   Customer Service (800) 441-7234 
   Customer Service (541) 335-7000
   Main FAX: (541) 335-5100
   Customer Service FAX: (541) 984-8020 
   World Wide Web: http://www.symantec.com/techsupp



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