Exchange & Outlook UPDATE, Exchange Edition, October 30, 2003

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1. Commentary

- Improving Mobile Access to Exchange 2003

2. Announcements

- Order Windows & .NET Magazine and the Article Archive CD at One Low Rate!

- Last Chance to Register: Windows & .NET Magazine Connections

3. Resources

- Changes to Exchange Security Settings

- Featured Thread: Behind the Scenes in Outlook 2002

- Outlook Tip: Understanding an AutoArchive Setting

4. Events

- We've Added 3 New Web Seminars

5. New and Improved

- Increase Network Security

- Tell Us About a Hot Product and Get a T-Shirt!

6. Contact Us

- See this section for a list of ways to contact us.


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==== 1. Commentary: Improving Mobile Access to Exchange 2003 ==== by Paul Robichaux, News Editor, [email protected]

Mobile access to Exchange Server is increasingly popular. Mail-enabled mobile devices such as Research In Motion's (RIM's) BlackBerry handheld devices are becoming more common and are offering more useful functionality. Exchange Server 2003's new Outlook Mobile Access (OMA) and Exchange Server ActiveSync components add significant mobile functionality to Exchange 2003 servers, enabling full-featured mobile access for users of a variety of devices (ranging from compatible Web browsers to cell phones to Pocket Outlook devices). Both components offer mobile-device access to Exchange data, but OMA and Exchange ActiveSync differ in architecture and functionality.

OMA is the successor to Microsoft Mobile Information Server (MIS) 2002. OMA is a separate service that runs on your Exchange servers. (Like Outlook Web Access--OWA--OMA is published in a Microsoft IIS virtual directory.) OMA publishes Exchange data to limited-function devices that can act as browsers and that use the Wireless Application Protocol (WAP) or Extensible HTML (XHTML). Such devices include mobile phones, wireless PDAs, and iMode devices (a special class of devices available primarily in Japan). OMA lets users access the Inbox, Calendar, Contacts, and Tasks folders; create new messages, contacts, and tasks; and browse or search the Global Address List (GAL). The service is by no means a replacement for OWA or Outlook, but OMA is surprisingly useful on devices that support alternative methods of text input such as T9 or thumb keyboards.

Exchange ActiveSync is a different animal. This component lets users wirelessly synchronize a Pocket Outlook device (including Motorola's MPx200, devices running Microsoft Pocket PC Phone Edition, and wireless Pocket PC 2002 devices) with Exchange. Whereas OMA renders Exchange Store data in a form that the handheld device can display, Exchange ActiveSync simply retrieves native Exchange data (the local copy of Pocket Outlook renders the data). Exchange ActiveSync also enables access to attachments, which OMA can't handle. In addition to Exchange ActiveSync's native functionality, users of wireless Windows Mobile 2003 devices can get automatic over-the-air notification of new messages (the Exchange server sends an alert to the user's mobile carrier, which forwards the alert to the mobile device, which initiates a synchronization to access the new message). Together, Exchange ActiveSync and Pocket Outlook give users many of the same capabilities as the full version of Outlook: access to folders within the Inbox, scheduled or on-demand synchronization, and the ability to download only the headers of new messages by default (with the ability to retrieve message bodies manually).

The combination of OMA and Exchange ActiveSync supports a range of devices, including popular cell phones such as Sony Ericsson's T68i and P800. Microsoft is committed to releasing Device Update (DU) packages that add support for even more devices; for a complete list of supported devices, see the Microsoft article "Overview of Mobile Devices That Are Supported by Outlook Mobile Access in Exchange Server 2003" ( ).

Of course, widespread mobile access carries a unique set of challenges and problems, some of which I'll explore in future columns. As soon as I get hold of a new Windows Mobile 2003 Windows Powered Smartphone, I'll test the product and report about that as well. In the meantime, I'll keep you updated as I experiment with OMA and Exchange ActiveSync.


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==== 2. Announcements ==== (from Windows & .NET Magazine and its partners)

Order Windows & .NET Magazine and the Article Archive CD at One Low Rate!

What's better than Windows & .NET Magazine? Try Windows & .NET Magazine and the Windows & .NET Magazine Article Archive CD at one super low rate. Read Windows & .NET Magazine in the office. Take the Article Archive CD with you on the road. Subscribe now!

Last Chance to Register: Windows & .NET Magazine Connections

Windows & .NET Magazine Connections will co-locate with Exchange Connections on November 2-5. Now is your last chance to register. Learn the latest tips and tricks from gurus like Mark Minasi, Mark Russinovich, Tony Redmond, and Sue Mosher. Attend both conferences for the price of one, plus you'll have a chance to win a free vacation. Register now.


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==== 3. Resources ====

Changes to Exchange Security Settings

Disabling unused services is always a good idea. The Microsoft article "Security Setting Changes and Updates That Are Introduced in Exchange Server 2003" discusses disabled services (such as Outlook Mobile Access--OMA) and other security-related updates in Exchange Server 2003.

Featured Thread: Behind the Scenes in Outlook 2002

A forum reader has a question about how an Outlook 2002 function works behind the scenes. To offer your advice or join the discussion, go to the following URL:

Outlook Tip: Understanding an AutoArchive Setting by Sue Mosher, [email protected]

Q: What does the AutoArchive setting's "Delete expired items when AutoArchiving" option do?

A: To configure an expiration date for a message, click Options to open the Message Options dialog box, then use the "Expires after" check box (under "Delivery options"). By default, Outlook shows an expired message in gray strikethrough text in the recipient's Inbox. That folder's AutoArchive settings determine what happens to expired items when Outlook archives messages. If the recipient has selected the "Delete expired items when AutoArchiving" check box, Outlook will delete expired items. If the recipient has cleared the check box, Outlook will save the expired items to the target archive folder.

See the Exchange & Outlook Administrator Web site for more great tips from Sue Mosher.

==== 4. Events ==== (brought to you by Windows & .NET Magazine)

We've Added 3 New Web Seminars

You won't want to miss our latest free Web seminars: Understanding the Identity Management Roadmap and How it Fits with Your Microsoft Infrastructure, Assessing IM Risks on Your Network, and Five Keys to Choosing the Right Patch Management Solution. Register today for these informative and timely Web events!

==== 5. New and Improved ==== by Carolyn Mader, [email protected]

Increase Network Security

GFI Software released a freeware version of GFI MailSecurity for Exchange/SMTP 8.0, an email-content security solution that uses a BitDefender antivirus engine to scan inbound and outbound messages. The freeware version is for administrators who don't currently scan at the gateway or mail server but want to increase their level of network security. The freeware version also can check message bodies for keywords so that you can detect inappropriate email. You can download the freeware version at the following URL:

Tell Us About a Hot Product and Get a T-Shirt!

Have you used a product that changed your IT experience by saving you time or easing your daily burden? Tell us about the product, and we'll send you a Windows & .NET Magazine T-shirt if we write about the product in a future Windows & .NET Magazine What's Hot column. Send your product suggestions with information about how the product has helped you to [email protected]

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==== 6. Contact Us ====

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This email newsletter is brought to you by Exchange & Outlook Administrator, the print newsletter with practical advice, tips, and techniques covering migration, backup and restoration, security, and much more. Subscribe today.

Copyright 2003, Penton Media, Inc.

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