Troubleshooter--Product Compatibility

My company is adding a second Exchange server to its site. On the primary server, I used to use a third-party remote-access product, but it kept making the server crash, so I removed it. Can I add the product on to the secondary server?

Your question is difficult to answer. In general, I recommend keeping products that aren't related to your Exchange server off your Exchange server because adding unrelated products can compromise both performance and reliability. The simpler you can make your Exchange configuration, the better. Because you've already had compatibility problems with this product and Exchange, I wouldn't let it near a production server until you contact the vendor. If you call Microsoft and say, "My server keeps crashing," one of the first things the representative will ask is whether you have any other programs on the server. When you say yes, the rep will tell you to disable the programs.

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