Does the forms substitution tool work with Outlook 2002?
The Outlook 2000 Forms Administrator updates the registry but puts the changes in the registry subkeys for Outlook 2000. To make form substitutions for Outlook 2002, use the tool as you usually do, then click Export Saved Changes. Edit the exported .reg file to replace Office\9.0 in the value names with Office\10.0. You can then run that .reg file to make the forms substitution for Outlook 2002 and distribute it to users who want to make a similar change.