Exchange & Outlook UPDATE, Exchange Edition, April 21, 2005

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Compliance, Capacity, e-Policy: C2C Archive One white paper

http://www.archiveone.com/3r.htm

Symantec (TM) LiveState(TM) Recovery: Rapid and Reliable Data and System Recovery

http://www.windowsitpro.com/whitepapers/symantec/livestaterecovery/index.cfm?code=exchnl_421

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1. Commentary

- The Exchange User Monitor Tool, Part II

2. Peer to Peer

- Instant Poll
- Featured Thread: Moving Exchange to a New Disk on the Same Server
- Outlook Tip: Storing an Account Number in a Contact

3. New and Improved

- Optimize Exchange Performance

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~~~~ Sponsor: C2C Archive One ~~~~

Compliance, Capacity Management and e-Policy Enforcement, the 3 Reasons to Archive. What's driving Email Archiving at your organization?

'3 Reasons to Archive Email': this white paper from C2C discusses
- internal and external influences on archival requirements
- archiving best practice
- regulatory compliance
- optimizing Exchange email system resources
- ILM and storage management integration
- choosing a solution.

Download '3 Reasons' now!

http://www.archiveone.com/3r.htm

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Editor's note: Share Your Exchange Discoveries and Get $100 Share your Exchange Server and Outlook discoveries, comments, or problems and solutions for use in the Exchange & Outlook Administrator print newsletter's Reader to Reader column. Email your contributions (500 words or less) to [email protected] We edit submissions for style, grammar, and length. If we print your submission, you'll get $100.

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==== 1. Commentary: The Exchange User Monitor Tool, Part II ====

by Paul Robichaux, Exchange Editor, [email protected]

Last week, I discussed an occasional need that most administrators face--finding out why a particular user's messaging operations are slow. In this context, slow might be a relative term; what matters is being able to find out exactly what's responsible for slowing things down. That can be a daunting task, but the newly released Exchange Server User Monitor (ExMon) tool makes it much simpler.

Microsoft originally developed ExMon for internal use. Profiling tools such as ExMon let developers monitor where their code is actually spending its time (and the executing servers' resources). By locating the most commonly executed code and optimizing it, developers can speed up the tasks users perform most often. ExMon turns that model sideways. Instead of gathering data about the code components in Exchange, ExMon gathers data about resource use for individual Messaging API (MAPI) sessions. Because Exchange knows (and exposes) which users own which sessions, it becomes a relatively simple matter to see where your server's CPU, disk, and RAM resources are being used and who's using them.
ExMon doesn't collect data about Internet protocol clients, Outlook Web Access (OWA) users, mobile or wireless devices, or SMTP traffic. Its sole purpose is to help you monitor and aggregate user-specific performance information for Outlook users.
Installing ExMon is simple. The tool comes as a single Windows Installer file; you have to run a .reg file to add the two registry subkeys that are required for data collection. You can install ExMon on your Exchange server (Exchange Server 2003 Service Pack 1--SP1--and Exchange 2000 Server SP3 are the currently supported versions) to capture data at the time intervals you select. After the data is captured, you can view it from any Windows 2000 or later machine-- unless the data was collected from an Exchange server running Windows Server 2003, in which case you can view that data only from another Windows 2003 system.
ExMon is straightforward to use. When you launch it, it immediately begins gathering data at 1-minute intervals, updating its display every minute. You can stop and restart data gathering; you can also change the interval at which updates occur and save the data to a file for later processing. If you prefer, you can gather data by running a command-line version of ExMon. Microsoft recommends using this method in conjunction with Performance Monitor so that you can schedule when data collection takes place. ExMon presents its data by user. You'll see the amount of CPU time used, the number of packets, remote procedure call (RPC) operations, input and output bytes, and a count of database pages read and changed, plus some other interesting parameters (including the number of bytes generated in the transaction logs, the user's IP address, and the client version). If you'd rather, you can aggregate data for display by Outlook version. The most interesting view is probably the "by clientmon" view, which you can use only with Microsoft Office Outlook 2003 clients. This view summarizes the number of RPC processes and sessions that one user uses, as well as latency data that gives you an average of how long requests are taking.
Collecting the data is the easy part. Accurately interpreting that data is more difficult. The ExMon documentation provides an excellent guide to the meanings of individual data items, along with a reminder that gathering data at longer intervals (30 minutes or more) will give you more insight into overall performance. Short intervals might tell you what's happening for brief periods, but in most cases, longer baselines make sustained performance problems easier to spot.
The appropriate use of ExMon will give you a much richer view of what your servers are doing at a given point in time, making it easier to identify performance problems so that you can fix them. I commend the Exchange team for making this tool freely available (go to http://www.microsoft.com/downloads and run a keyword search for ExMon). I encourage you to check it out and see what it tells you about your environment.

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==== Events and Resources ====

(A complete Web and live events directory brought to you by Windows IT Pro: http://www.windowsitpro.com/events )

Microsoft Tech·Ed 2005 Europe, 5 - 8 July, Amsterdam, The Netherlands

Microsoft's flagship European technical education conference for Developers and IT Professionals focusing on current and soon-to-be launched technologies. Network with industry leaders and build your own customized schedule from a choice of 400 sessions, Hands-On Labs, Chalk-&-Talks, Panel Discussions and much more. Alternatively, extend your stay and choose from one of the Pre-Conference seminars designed to accelerate your learning. Save 300 euros! Register before our 20th May Early Bird deadline at
www.microsoft.com/europe/teched/

Are You Experiencing Increased Frustration with Your Current Antispam Solution?

With new and more dangerous email threats, in-house software, appliances, and even some services may no longer work effectively. They require too much IT staff time to update and maintain or to satisfy the needs of different users. In this free Web seminar, learn firsthand from your colleagues and peers about their search for a better solution. Register today!
http://www.windowsitpro.com/seminars/antispamsolutions/index.cfm?code=0420emailanncs

Get The Valuable Resources You Need To Secure Your IT Environment.

Stay on top of new security threats, address those security threats, ensure trustworthy computing in your environment, and more! Download an eBook or white paper before June 30th and you'll be entered for a chance to win an Xbox!
http://www.windowsitpro.com/techxtraining/microsoftsecurity/index.cfm?code=0420emailannc

Developing, Deploying and Managing SQL Server Integration Services (SSIS)

In this free Web seminar, find out the role SSIS plays in Microsoft's BI strategy and learn about the important new SSIS features. You'll get a guided tour illustrating how to develop SSIS packages using the new SSIS Designer and learn how to customize those packages to run on different systems. Sign up today!
http://www.windowsitpro.com/seminars/sqlserverintegrationservices/index.cfm?code=0420emailannc

Improve Fax Messaging and Application Integration

View this on-demand Web seminar and receive a complimentary 30-day software evaluation and industry white paper! Join industry expert David Chernicoff and learn how leading organizations are incorporating fax technologies to empower users and enhance existing investments in infrastructure and applications while providing substantial ROI. Register now!
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Get Ready for SQL Server 2005 Roadshow in a City Near You

Get the facts about migrating to SQL Server 2005. SQL Server experts will present real-world information about administration, development, and business intelligence to help you implement a best-practices migration to SQL Server 2005 and improve your database computing environment. Attend and receive a 1-year membership to PASS and 1-year subscription to SQL Server Magazine. Register now!
http://www.windowsitpro.com/roadshows/sqlserverusa/index.cfm?code=0418emailanncs

==== Featured White Paper ====

(from Windows IT Pro and its partners)

Converting a Microsoft Access Application to Oracle HTML DB

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==== 2. Peer to Peer ====

Instant Poll

The voting has ended in the Windows IT Pro Exchange & Outlook nonscientific Instant Poll for the question "How have regulatory and compliance requirements changed the way you manage Exchange during the past year?" Here are the results from the 28 votes (deviations from 100 are due to a rounding error):
- 11% We've changed our messaging-related policies
- 29% We've implemented archiving solutions
- 4% We've started using journaling
- 4% We've hired compliance consultants
- 54% We haven't made any changes

The next Exchange & Outlook Instant Poll question is "How does your organization use IM?" Go to http://www.windowsitpro.com/microsoftexchangeoutlook and submit your vote for
a) We let users deploy IM but don't have a corporate policy,
b) We regularly use IM for business and provide a policy for users to follow,
c) We are developing or planning to develop a policy, or
d) We don't use IM.

http://www.windowsitpro.com/microsoftexchangeoutlook

Featured Thread: Moving Exchange to a New Disk on the Same Server

Our forum readers are having a conversation about migrating Exchange Server data in a Small Business Server (SBS) deployment. To join the discussion, visit
http://www.windowsitpro.com/forums/rd.cfm?cid=40&tid= 131644

Outlook Tip: Storing an Account Number in a Contact

by Sue Mosher, [email protected]

Q: Do Outlook contacts have a place to store an account number that a Microsoft Word mail merge form letter can include as a reference number?

Find the answer (and links to more great tips) at

http://www.windowsitpro.com/MicrosoftExchangeOutlook/Article/ArticleID/43906/43906.html

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==== Announcements ====

(from Windows IT Pro and its partners)

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==== 3. New and Improved ====

by Angie Brew, [email protected]

Optimize Exchange Performance

Lucid8 released GOexchange 3.1, preventative maintenance software for Exchange Server. Goexchange optimizes the performance of Exchange by rebuilding information store indexes; reducing mailbox and public information store size from 30 to 55 percent; removing hidden errors, warnings, and inconsistencies; and decreasing backup and restore times to meet and exceed backup SLAs. Version 3.1 features a new GUI, advanced configuration features, broad scheduling capabilities, and centralized scalable management. For pricing, contact Lucid8 at 425- 451-2595.
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==== Sponsored Link ====

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