Exchange and Outlook UPDATE, Outlook Edition, December 10, 2002

Exchange and Outlook UPDATE, Outlook Edition—brought to you by Exchange & Outlook Administrator, the print newsletter with practical advice, how-to articles, tips, and techniques to help you do your job today.
http://www.exchangeadmin.com


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(below COMMENTARY)


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December 10, 2002—In this issue:

1. COMMENTARY

  • Public Update Fixes Email Header Flaw

2. ANNOUNCEMENTS

  • The Microsoft Mobility Tour Is Coming Soon to a City Near You!
  • Get the New Windows & .NET Magazine Network Super CD/VIP!

3. RESOURCE

  • Tip: Finding a Contact

4. NEW AND IMPROVED

  • Manage Antigen

5. CONTACT US

  • See this section for a list of ways to contact us.

1. COMMENTARY
(contributed by Sue Mosher, News Editor, [email protected])

  • PUBLIC UPDATE FIXES EMAIL HEADER FLAW

  • Last week, Microsoft issued the first public update for Outlook 2002 since Service Pack 2 (SP2). The December 4, 2002 update fixes a security vulnerability that leaves Outlook open to a Denial of Service (DoS) attack and also rolls up several recent hotfixes. Microsoft Security Bulletin MS02-067, "E-mail Header Processing Flaw Could Cause Outlook 2002 to Fail (331866)" ( http://www.microsoft.com/technet/security/bulletin/ms02-067.asp), explains that a message with an Internet header constructed in a particular way could block the user from reading any other mail on his or her mail server. Microsoft gives this security problem a moderate severity rating. It affects only Outlook 2002, not earlier versions, and only users with POP, IMAP, or HTTP mail accounts. Outlook running with only an Exchange account is not at risk. For POP users, this public update is important because it includes the post-SP2 hotfix originally issued in late September to resolve a problem with Outlook crashing on Windows XP systems while downloading POP messages. This patch also fixes a problem that prevents third-party Messaging API (MAPI) providers from forcing Outlook to retrieve new messages automatically. Administrators might be pleased to see that the update restores a feature added in SP1 but broken in SP2 — the ability to prevent users from creating or accessing a Personal Folders (.pst) file. Microsoft article "OL2002: Administrators Cannot Prevent Users from Creating Outlook Data Files" ( http://support.microsoft.com/?kbid=323244) describes how to add a DisablePst registry value to enable this feature. The patch includes several other minor fixes previously issued as separate hotfixes. SP2 is a prerequisite for this update. Apparently, you can install the patch over SP1 in some cases, but you might then encounter problems with HTTP mail accounts, such as MSN, Hotmail, or Outlook Web Access (OWA) accounts. The "Microsoft Office XP Resource Kit" has the full-file version download for the patch and an article about how to apply SP2 to administrative setup points. I'm encouraged to see Microsoft once again issuing a public update between Microsoft Office XP service packs. The last one for Outlook 2002 was in October 2001. Meanwhile, Microsoft is also preparing a public update for Outlook 2000 SP3, which was released a few weeks ago, to fix a serious problem that can cause CPU usage to hit 100 percent on machines running Outlook 2000 in Internet Mail Only (IMO) mode. The cause is apparently a timing problem related to reminders, and users might see odd reminder behavior as well as the CPU spike. Microsoft article "OL2000: (IMO) Outlook Reminders Are Problematic After You Install Office Service Pack 3" ( http://support.microsoft.com/?kbid=811167) says the fix is due December 18. Until then, Microsoft suggests that affected users switch their mail support mode from IMO to Corporate/Workgroup (CW). Users who have IMAP accounts or who use WinFax SE to send faxes won't be able to use this workaround because CW mode doesn't support those features. Another possible workaround is to remove reminders from all items. Keep in mind that you can set reminders on items in four folders: Inbox, Calendar, Contacts, and Tasks. Microsoft Article "OL2002: Outlook 2002 Update: December 4, 2002"
    http://support.microsoft.com/?kbid=331866 "Microsoft Office XP Resource Kit"
    http://www.microsoft.com/office/ork/xp/journ/olk1005a.htm

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    2. ANNOUNCEMENTS
    (brought to you by Windows & .NET Magazine and its partners)

  • THE MICROSOFT MOBILITY TOUR IS COMING SOON TO A CITY NEAR YOU!

  • Brought to you by Windows & .NET Magazine, this outstanding seven-city event will help support your growing mobile workforce. Industry guru Paul Thurrott discusses the coolest mobility hardware solutions around, demonstrates how to increase the productivity of your "road warriors" with the unique features of Windows XP and Office XP, and much more. There is no charge for these live events, but space is limited so register today!
    http://www.winnetmag.com/seminars/mobility

  • GET THE NEW WINDOWS & .NET MAGAZINE NETWORK SUPER CD/VIP!

  • Everyone can appreciate a bargain in today's economy. That's why we've introduced the Windows & .NET Magazine Super CD/VIP Web site. You get exclusive subscriber-only access to all our publications through our new VIP Web site. Plus, you get Super CDs delivered twice a year, and we'll even throw in a 1-year print subscription to the magazine! The Super CD/VIP is a $545 value for just $279. Subscribe today!
    http://www.winnetmag.com/rd.cfm?code=wvei272lup

    3. RESOURCE
    (contributed by Sue Mosher, [email protected])

  • MICROSOFT'S STPP—AN OVERVIEW AND AN UPDATE

  • TIP: FINDING A CONTACT
    Q: What fields does Outlook search when I use the Find a Contact box on the Standard toolbar?
    A: When you type a name or part of a name in the Find a Contact box — the blank box on the Standard toolbar — and press Enter, Outlook searches the Full Name and Subject fields in your default Contacts folder. Outlook also searches the name portion, but not the domain portion, of SMTP addresses in the [email protected] format. In other words, a search for "exadmin" would find a contact with the address [email protected] but not one with the address [email protected]. For a shortcut to frequently used contacts, click the small arrow to the right of Find a Contact. When you use Find a Contact to locate a particular person's records, Outlook adds that person to this list, making it easy to select that contact when you need his or her information in the future. See the Exchange & Outlook Administrator Web site for more great tips from Sue Mosher.
    http://www.exchangeadmin.com

    4. NEW AND IMPROVED
    (contributed by Carolyn Mader, [email protected])

  • MANAGE ANTIGEN

  • NetIQ and Sybari Software announced AppManager for Sybari Antigen for Microsoft Exchange, a NetIQ management module for Sybari's Antigen antivirus and content-filtering software for Exchange. The NetIQ module automates problem detection and correction to help you manage Antigen and improve its availability and performance. The module works with NetIQ AppManager Suite and Microsoft Operations Manager (MOM) environments. The AppManager for Antigen for Exchange module costs $600 per server. Contact NetIQ at 888-323-6768.
    http://www.netiq.com

    5. CONTACT US
    Here's how to reach us with your comments and questions:

    Receive the latest information about the Windows and .NET topics of your choice. Subscribe to our other FREE email newsletters.
    http://www.winnetmag.com/email

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