For additional information about the programming interfaces and techniques that I mention in this article, visit the Microsoft Developer Network (MSDN) Online Library (http://msdn.microsoft.com/library/default.asp) and use the table of contents to go to Technical Articles, Database and Messaging Services, Web Storage System, Microsoft Exchange Server. In particular, I suggest Barry Steinglass's article "Building Management Components for Microsoft Exchange 2000 Server" (http://msdn.microsoft.com/library/techart/e2k_cmpts.htm). Aside from the MSDN library, I suggest Alain Lissoir's white papers (http://vcmitgapp02.compaq.com/activeanswers/global/en/solutions.1128/offline.10196/default.asp) for code examples of how to script common systems management operations.