Windows Tips & Tricks UPDATE--September 22, 2003

Windows Tips & Tricks UPDATE, September 22, 2003, —brought to you by the Windows & .NET Magazine Network and the Windows 2000 FAQ site
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1. Commentary

2. FAQs

  • Q. How can we prevent Windows XP from logging off the current user when we activate the XP installation?
  • Q. When I attempt to install a program on a Windows XP system that I upgraded from Windows Me or Windows 98 Second Edition (Win98SE), I receive an error. How can I resolve this error?
  • Q. Why does my Windows XP computer crash when I use the Ctrl+Alt+Delete keyboard sequence to unlock the computer?
  • Q. Why do I receive an error when I access hardware computer information from the Help and Support application?
  • Q. The Windows Management Instrumentation (WMI) service is returning an error related to initialization of core parts. How can I resolve this error?

3. Announcements

  • Get Problem-Solving Scripts That Will Simplify Your Life
  • New Web Seminars on Exchange, Active Directory, and More!

4. Event

  • New--Mobile & Wireless Road Show!

5. Contact Us

  • See this section for a list of ways to contact us.

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1. Commentary
by John Savill, FAQ Editor, [email protected]

This week, I explain how to prevent Windows XP from logging off the current user when you attempt to activate the XP installation, how to resolve an error related to installing a program in XP after upgrading from Windows Me or Windows 98 Second Edition (Win98SE), and why your computer might crash when you press Ctrl+Alt+Del to unlock the system. I also tell you why you might receive an error when you access hardware computer information from the Help and Support application and how to resolve an error related to the Windows Management Instrumentation (WMI) service.

Around the industry this week, Microsoft released Microsoft Office Professional Edition 2003 on the Microsoft Developer Network (MSDN) ahead of schedule. The company has also released an update to Windows Media Player (WMP) 9 at the Microsoft Web site.

Lockstep Systems has released its new Backup for One backup solution, which is designed around disk-based backups and is primarily for use with external USB and FireWire disks. More information about Backup for One is available at http://www.backup-for-one.com.


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2. FAQs

Q. How can we prevent Windows XP from logging off the current user when we activate the XP installation?

A. If XP informs you that the grace period has expired and that you must click Yes to activate the software, the OS can sometimes log off the current user when you click Yes. To resolve this problem, perform the following steps:

  1. Insert the XP installation CD-ROM, then reboot your computer.
  2. When the system prompts you to "Press any key to boot from CD," press a key.
  3. At the main menu, press Enter to set up XP.
  4. Press F8 to accept the license agreement.
  5. Select your current installation location, then press R to repair your installation.
  6. Follow the instructions on screen to perform the repair.

Q. When I attempt to install a program on a Windows XP system that I upgraded from Windows Me or Windows 98 Second Edition (Win98SE), I receive an error. How can I resolve this error?

A. The full error that you're referring to is

Error 1606. Could not access network location .All users\.

To resolve this error, perform the following steps:

  1. Start a registry editor (e.g., regedit.exe).
  2. Navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders registry subkey.
  3. Double-click the Common Administrative Tools registry entry.
  4. Change the value to %USERPROFILE%\Start Menu\Programs\Administrative Tools.
  5. Click OK.
  6. Close the registry editor.

Q. Why does my Windows XP computer crash when I use the Ctrl+Alt+Delete keyboard sequence to unlock the computer?

A. When you unlock your computer using the Ctrl+Alt+Delete keyboard sequence, XP can crash if both of the following conditions are true:

  • You've installed the Multilingual User Interface Pack.
  • The Language bar was positioned in the top left area of the screen when you locked the computer.

To work around this problem, move the Language bar away from the top left corner of the screen before you lock the computer.

Q. Why do I receive an error when I access hardware computer information from the Help and Support application?

A. The full error that you're referring to is

all.part2 is null or not an object

Corrupt information in the Windows Management Instrumentation (WMI) repository causes this error. To resolve it, perform the following steps:

  1. Start a command-line session.
  2. Stop the WMI service (also known as WinMgmt) by typing
    net stop winmgmt 
  3. Delete the Repository folder by typing
    del %windir%\system32\wbem\repository
  4. Press Y to the confirmation.
  5. Restart the WMI service by typing
    net start winmgmt

Q. The Windows Management Instrumentation (WMI) service is returning an error related to initialization of core parts. How can I resolve this error?

A. The full error that appears in the Event Viewer is

WinMgmt could not initialize the core parts. 
This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory.

To resolve this error and recreate any missing or corrupt registry entries, perform the following steps:

  1. Start a command-line session.
  2. Unregister any WMI service (also known as WinMgmt) performance libraries by typing
    winmgmt /clearadap 
  3. Stop all running copies of the WMI service by typing
    winmgmt /kill 
  4. Unregister the WMI service by typing
    winmgmt /unregserver 
  5. Register the WMI service by typing
    winmgmt /regserver 
  6. Register any WMI service performance libraries by typing
    winmgmt /resyncperf

3. Announcements
(from Windows & .NET Magazine and its partners)

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