Why can't I install Outlook Web Access 5.5 on Windows 2000?

A. When you try to install Outlook Web Access (OWA) 5.5 on Win2K, you might receive the following error message:

Setup has detected that you are not running a set of Windows NT 
related fixes required for Outlook Web Access.
Please see the Release Notes for further instructions.

Microsoft Exchange Server Setup
ID no: c1037997

To resolve this problem, perform the following steps:

  1. Copy the I386 folder from the CD-ROM to a local hard disk.
  2. Rename either srvrmax.exe or srvrmin.exe to setup.exe.
  3. Run setup.exe.

This solution works because Win2K has some special code that recognizes Exchange setup and makes some versioning allowances, but it understands only setup.exe. Renaming the other setup files resolves the issue.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.