Systems Management - 23 Aug 2005

Managing Your Systems

Without software to help manage your systems, how would you be spending your days? If you didn't have a Help desk application, you'd certainly be doing a lot of running around, going to one workstation to solve one problem, to another workstation to solve the next, and so on, interminably. Remote users' problems would require lengthy telephone calls and a trial-and-error approach to solutions. No disk imaging, software-deployment, or Change and Configuration Management (CCM) package? OS and application deployments would be a nightmare. Without asset management and capacity planning software, those business functions would be pie in the sky. And patch management? Fuhgeddaboudit! It's no wonder that systems management is the largest product category in our Readers' Choice awards. Read on and see what products your peers are using.


Active Directory Management Tool
1st—Microsoft Group Policy Management Console
2nd—SystemTools Software Hyena
3rd—DesktopStandard PolicyMaker

Performance Tuning Tool
1st—Microsoft Operations Manager 2005
2nd (tie)—HP OpenView Performance Manager/Monitor/Agent
Quest Software Quest Spotlight (on Active Directory, Exchange, Windows)

Patch Management Tool
1st—Microsoft Windows Server Update Services (Release Candidate)
2nd—Microsoft Systems Management Server 2003
3rd—DesktopStandard PolicyMaker Software Update

Disk Imaging Software
1st—Symantec Norton Ghost
2nd—Symantec Ghost Solution Suite
3rd—Microsoft Automated Deployment Services

Help Desk Software
1st—Help Desk Technology International HelpSTAR
2nd—Intuit Track-It!
3rd—ScriptLogic Desktop Authority

Monitoring and Alerting Software
1st—Sunbelt Software ServerVision
2nd—Microsoft Microsoft Operations Manager (MOM) 2005
3rd—GFI Software GFI Network Server Monitor
3rd—HP OpenView Operations for Windows

Registry Management Tool
1st—DesktopStandard PolicyMaker Registry Extension
2nd—ScriptLogic ScriptLogic Enterprise
3rd—Lieberman Software User Manager Pro

Remote Client Management Tool
1st—LANDesk Software LANDesk
2nd—Microsoft Systems Management Server (SMS) 2003
3rd—Citrix Systems MetaFrame Presentation Server 3.0

Virtualization Software
1st—Microsoft Virtual Server 2005
2nd—VMware VMware Workstation
3rd—VMware VMware ESX Server

/Files/Applications and Operations Management Tool
1st—Microsoft Operations Manager (MOM) 2005
2nd—HP OpenView Operations for Windows
3rd—Microsoft Exchange Server Best Practices

Asset Management Software
1st—Microsoft Systems Management Server (SMS) 2003
2nd—LANdesk Asset Manager
3rd—Intuit Track-It!

Capacity Planning and Trend Analysis Software
1st—HP OpenView Performance Insight
2nd—Quest MessageStats
3rd—Altiris Server Management Suite

Change and Configuration Management Tool
1st—Microsoft Systems Management Server (SMS) 2003
2nd—-DesktopStandard PolicyMaker
3rd—HP OpenView Change and Configuration Management

OS Migration Tool
1st—Microsoft Systems Management Server (SMS) 2003
2nd—Quest Domain Migration Wizard
3rd—HP OpenView Change and Configuration Management

Software Deployment Tool
1st—Microsoft Systems Management Server (SMS) 2003
2nd—Altiris Client Management Suite
3rd—ScriptLogic Desktop Authority

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