Q. I just switched to the Xbox 360 Gold Family Plan. How do I add an existing gamer profile to the family plan? It only prompts for a new gamer profile.

A. To add an existing gamer profile to the family plan, that gamer profile has to be available on the console you're setting the family settings on. Copy the gamer profile to a USB key or memory card and insert it in the Xbox where you're managing the family settings. The profile will now be available under Add Gold Family Member.