JSI Tip 9289. When you visit the Windsows Update Web site from Windows XP, you receive 'Software update incomplete, this Windows Update software did not update successfully'?

To resolve the subject error:

1. Press Start / My Computer / Tools / Folder Options.

2. Select the View tab.

3. Under Advanced settings, press Show hidden files and folders.

4. Clear the Hide protected operating system files (Recommended) box.

5. Start / Run / cleanmgr / OK.

6. Check the Temporary Internet Files box and press OK.

7. Open a CMD.EXE windows.

8. Run the following batch file:

@echo on
for /f "Tokens=*" %%f in ('dir /a /a-d /b "%ProgramFiles%\WindowsUpdate\*.*"') do del /q /f "%ProgramFiles%\WindowsUpdate\%%f"
for /f "Tokens=*" %%f in ('dir /a /ad /b "%ProgramFiles%\WindowsUpdate"^|FIND /I /V "V4"') do RD /q /f "%ProgramFiles%\WindowsUpdate\%%f"
for /f "Tokens=*" %%f in ('dir /a /a-d /b "%ProgramFiles%\WindowsUpdate\V4\*.*"^|FIND /I /V "Iuhist.xml"') do del /q /f "%ProgramFiles%\WindowsUpdate\V4\%%f"
if exist %SystemRoot%\System32\Dllcache\iuctl.dll del /f /q %SystemRoot%\System32\Dllcache\iuctl.dll
if exist %SystemRoot%\System32\Dllcache\iuengine.dll del /f /q %SystemRoot%\System32\Dllcache\iuengine.dll
if exist %SystemRoot%\System32\iuctl.dll del /f /q %SystemRoot%\System32\iuctl.dll
if exist %SystemRoot%\System32\iuengine.dll del /f /q %SystemRoot%\System32\iuengine.dll
del /f /q /s iuctl.dll
del /f /q /s iuengine.dll
if exist %SystemRoot%\System32\Dllcache\iuctl.dll del /f /q %SystemRoot%\System32\Dllcache\iuctl.dll
if exist %SystemRoot%\System32\Dllcache\iuengine.dll del /f /q %SystemRoot%\System32\Dllcache\iuengine.dll
if exist %SystemRoot%\System32\iuctl.dll del /f /q %SystemRoot%\System32\iuctl.dll
if exist %SystemRoot%\System32\iuengine.dll del /f /q %SystemRoot%\System32\iuengine.dll

9. Visit the Windows Update Web site and install new copies of the ActiveX Controls.



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