JSI Tip 9107. Microsoft Streets & Trips, or Microsoft MapPoint, report errors and are unable to continue?


When you start one of the subject programs, you may receive an error similar to:

This program has encountered an error and needs to close.

When you press To see what data this error report contains click here, you see something similar to:

Error Details

This application is unable to continue running due to an internal error. (6-40028--1073741819)

Error Signature

AppName: Streets.exe AppVer: 9.0.16.2001 ModName: <ModuleName> ModVersion: 0.2.0.0 Offset:0001bd57
When you use these program's Find feature, you receive a similar error, and the . . . click here link contains:
Error Details

This application is unable to continue running due to an internal error. (6-40028--1073741680)
These issues will occur if you have incompatible printer (or fax printer) driver(s), or your computer can't communicate with a networked printer.

To resolve these issues:

If you have a networked printer installed, make sure it is turned on and communicating, or set another printer as the default printer.

If you expect incompatible printer (or fax printer) driver(s), visit the vendor site and get the latest driver.



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