JSI Tip 8706. You receive an error when you use a Windows 2000 Help troubleshooter?

When you attempt to use a troubleshooter in Windows 2000 Help, you receive an error similar to:

An error has occurred in the script on this page. 
Line: <LineNumber>
Char: <CharacterNumber>
Error: Object doesn't support this property or method 
Code 0 
URL: DriveLetter:\Winnt\Help\tshoot.chm::/FileName.htm 

Do you want to continue running scripts on this page?
This behavior will occur if the Tshoot.ocx file in the %SystemRoot%\Help folder is NOT registered.

To resolve this problem:

1. Start / Run / regsvr32 %SystemRoot%\Help\Tshoot.ocx / OK.

2. Press OK when you receive the succeeded message.

NOTE: To see information about Windows 2000 troubleshooters:

1. Start / Help.

2. Select the Search tab.

3. Type troubleshooters into the Type in the keyword to find box.

4. Press List Topics.



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