When you attempt to use a troubleshooter in Windows 2000 Help, you receive an error similar to:
An error has occurred in the script on this page. Line: <LineNumber> Char: <CharacterNumber> Error: Object doesn't support this property or method Code 0 URL: DriveLetter:\Winnt\Help\tshoot.chm::/FileName.htm Do you want to continue running scripts on this page?This behavior will occur if the Tshoot.ocx file in the %SystemRoot%\Help folder is NOT registered.
To resolve this problem:
1. Start / Run / regsvr32 %SystemRoot%\Help\Tshoot.ocx / OK.
2. Press OK when you receive the succeeded message.
NOTE: To see information about Windows 2000 troubleshooters:
1. Start / Help.
2. Select the Search tab.
3. Type troubleshooters into the Type in the keyword to find box.
4. Press List Topics.