JSI Tip 8470. The Inetinfo.exe process crashes several times and Event Ids 7031 and 7034 are posted to the System log on your Windows 2000 server that is running Exchange Server 2003?

When you restart your Windows 2000 server that is hosting Exchange Server 2003, the Inetinfo.exe process crashes and restarts several times, presenting the Error Reporting dialog.

The System event log records:

Event Source: Service Control Manager
Event Type: Error
Event ID: 7031
Description: The IIS Admin Service service terminated unexpectedly. It has done this x time(s).


Event Source: Service Control Manager
Event Type: Error
Event ID: 7034
Description: The Simple Mail Transport Protocol (SMTP) service terminated unexpectedly. It has done this x time(s).

NOTE: Services that depend on the IIS Admin Service may also post Event ID 7034.

Microsoft has a fix for several language version that you can download from the Microsoft Download Center.



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