When you attempt to use Veritas Backup Exec on a Windows Server 2003 domain controller to back up a Windows XP Service Pack 2 computer remotely, you receive:
Logon account <System Logon Account> failed to access <Windows XP ComputerName>. The item was not found.
This behavior occurs because the Windows XP SP2 computer has Windows Firewall, formerly ICF (Internet Connection Firewall) enabled.
To workaround this behavior:
1. In the Default Domain Policy, navigate through Computer Configuration / Administrative Templates / Network / Network Connections / Windows Firewall / Domain Profile.
2. Double-click Windows Firewall: Define program exceptions.
3. Select Enabled.
4. Press the Show button that became visible.
5. Press Add.
6. Type the full path to beremote.exe, normally %ProgramFiles%\Veritas\RANT\beremote.exe, and press OK.
7. Press OK.
8. Press Apply and OK.
9. Close Group Policy.
