JSI Tip 7969. Windows XP receives 'Error 0x80070197' when you download from the Windows Update site?

When you download from the Windows Update site, the download may halt and report Error 0x80070197.

This behavior will occur if you use a proxy server to connect to the Windows Update site, and the proxy settings are incorrect.

To resolve this behavior:

01. Use the Internet Explorer Tools menu to open Internet Options.

02. Select the Advanced tab.

03. Under HTTP 1.1 settings, clear the Use HTTP 1.1 box.

04. Check the Use HTTP 1.1 through proxy connection box and press OK.

05. Visit Windows Update and try downloading again. If the problem is resolved, exit this procedure.

06. Use the Internet Explorer Tools menu to open Internet Options.

07. Select the Advanced tab.

08. Under HTTP 1.1 settings, check the Use HTTP 1.1 box and the Use HTTP 1.1 through proxy connection box.

09. Press OK.

10. Visit Windows Update and try downloading again.



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