JSI Tip 7916. When you view a folder's content using Thumbnail view, you get an invalid page fault in THUMBVW.DLL or KERNEL32.DLL?

When you view the contents of a folder using a Thumbnail view, you receive one of the following:

EXPLORER caused an invalid page fault in module THUMBVW.DLL at 015f:799eaee4

EXPLORER caused an invalid page fault in module KERNEL32.DLL at 015f:bff9d709

This problem is symptomatic of a corrupt Thumbs.db file.

To resolve this problem:

1. In Windows Explorer use the Tools menu to open Folder Options.

2. On the View tab, make sure you can view all hidden files and folders.

3. Delete the Thumbs.db file in the folder you were attempting to view.

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