JSI Tip 7915. When you install by using a Sysprep image, your computer hangs?

When you install Windows 2000, Windows XP, or Windows Server 2003 by using a Sysprep image, the mini-setup program may hang.

This issue may occur if the image uses a different HAL (Hardware Abstraction Layer) than the HAL required on the destination computer.

To view the HAL used on a computer:

1. Start / Run / devmgmt.msc / OK.

2. Insure that the View menu has Devices by type selected.

3. Expand Computer to view the HAL.

NOTE: The following table describes the source and destination computer HAL compatability:

   Source Computer HAL    Installs To Destination HAL
   Standard PC, Non-ACPI PIC HAL (Hal.dll)    Standard PC, Non-ACPI PIC HAL (Hal.dll)
   Advanced Configuration and Power Interface (ACPI) PC, ACPI PIC HAL (Halacpi.dll)       Advanced Configuration and Power Interface (ACPI) PC, ACPI PIC HAL (Halacpi.dll)   
   MPS Uniprocessor PC, Non-ACPI APIC UP HAL (Halapic.dll)    MPS Uniprocessor PC, Non-ACPI APIC UP HAL (Halapic.dll)
   MPS Uniprocessor PC, Non-ACPI APIC UP HAL (Halapic.dll)    MPS Multiprocessor PC, Non-ACPI APIC MP HAL (Halmps.dll)
   MPS Multiprocessor PC, Non-ACPI APIC MP HAL (Halmps.dll)    MPS Multiprocessor PC, Non-ACPI APIC MP HAL (Halmps.dll)
   MPS Multiprocessor PC, Non-ACPI APIC MP HAL (Halmps.dll)    MPS Uniprocessor PC, Non-ACPI APIC UP HAL (Halapic.dll)
   ACPI Uniprocessor PC, ACPI APIC UP HAL (Halaacpi.dll)    ACPI Uniprocessor PC, ACPI APIC UP HAL (Halaacpi.dll)
   ACPI Uniprocessor PC, ACPI APIC UP HAL (Halaacpi.dll)    ACPI Multiprocessor PC, ACPI APIC MP HAL (Halmacpi.dll)
   ACPI Multiprocessor PC, ACPI APIC MP HAL (Halmacpi.dll)    ACPI Multiprocessor PC, ACPI APIC MP HAL (Halmacpi.dll)
   ACPI Multiprocessor PC, ACPI APIC MP HAL (Halmacpi.dll)    ACPI Uniprocessor PC, ACPI APIC UP HAL (Halaacpi.dll)



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