JSI Tip 7073. When you restart a Windows NT 4.0 server, RAS or RRAS does NOT start?

If you attempt to start the Remote Access Connection Manager, you receive:

Could not start the Remote Access Connection Manager service on \\ComputerName
Error 0126: The specified module could not be found.

The event log contains:

Event ID: 20070
Source: RemoteAccess
Type: Error
Category: none
Description: Point to Point Protocol engine was unable to load the module. The specified module could not be found.

If you installed the initial release of the MS03-029 security patch, A Flaw in a Windows Function Might Allow a Denial of Service, you will experience this behavior.

NOTE: If you have installed the 825501 hotfix, which provided Kernel32.dll with UTC date/time of 25-Jul-2003 / 14:00 and a size of 379,152, you should NOT be experiencing this problem.

NOTE: Use the Control Panel / Date and Time tool to find the difference between UTC and local time.

To workaround this problem, remove the original release of the 82303 security patch:

1. Use Control Panel / Add/Remove Programs to select Windows NT Hotfix - KB823803.

2. Press the Remove button.

3. Shutdown and restart.



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