I described a similar problem in tip 6106.
If you upgrade your computer and the Remote Access Connection Manager and/or Remote Access Auto Connection Manager service do NOT successfully install, you will experience this problem.
To resolve this issue:
1. Open Services from the Administrative Tools folder.
2. Right-click Internet Connection Sharing and press Start. Since ICS requires Remote Access Connection Manager, starting ICS installs the missing Remote Access Connection Manager and Remote Access Auto Connection Manager.
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