JSI Tip 6062. When you try to upgrade to Windows XP, you receive a STOP 0xc000221 BSOD?

When you try to upgrade a Windows 98 computer to Windows XP, you receive a message similar to:

Stop: 0xc000221 Bad_image_checksum Image user32.dll is possibly corrupt. Head checksum does not match computed checksum.

This BSOD will occur if a file becomes damaged during the upgrade.

To fix the problem:

1. Insert the Windows XP CD-ROM in the drive.

2. Restart your computer.

3. Follow the on-screen instructions to start from the CD-ROM.

4. Follow the on-screen instructions to complete the upgrade to Windows XP.

NOTE: See How do I install Windows XP?



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