When you restart your computer after using Msconfig.exe for a diagnostic Startup, Msinfo32.exe issues:
Can't Collect Information
Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing.
This error will occur if the WMI (Windows Management Instrumentation) service is NOT started. The service will NOT start if:
- You unchecked it on the Services tab of Msconfig.exe.
- It is Disabled.
- A dependent service is NOT started.
- the service is damaged.
To resolve this problem, the following services must be started:
Windows Management Instrumentation
Remote Procedure Call (RPC)