NOTE: See the Microsoft Windows XP version of this article.
Microsoft Knowledge Base Article 192463 contains the following summary:
This article describes how to gather more information about a blue-screen error message. Note that these steps may not always provide conclusive answers and may only be a symptom of another problem.
Microsoft Knowledge Base Article 314084 contains the following summary:
This article describes how to gather more information about a Stop error message. These steps do not always give conclusive answers and may only point you to another problem.
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