JSI Tip 4951. After applying Windows 2000 Service Pack 2, users receive 'You do not have permission to use the selected printer'?

After installing SP2, only administrators can print. Other users receive:

You do not have permission to use the selected printer. If you need access, contact your network administrator.

To resolve this issue, grant the users group write permissions on the %SystemRoot%\System32\Spool\Drivers\W32x86\3 folder.

NOTE: After an administrator prints to this printer, the problem is resolved, and you do NOT have to grant the users permissions.



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