When you use the Add Printer Wizard, you may experience:
- Previously installed printers don't appear in the Printers folder.
- The Add Printer Wizard does NOT do anything.
- When you try to display Server Properties, nothing happens.
This behavior can be caused by having 3rd party or old .DLL files in both the %SystemRoot% folder and the %SystemRoot%\System32 folder.
The only .DLL files that Microsoft installs in the %SystemRoot% folder are:
Twain.dll Twain_32.dll Vmmreg32.dllIf other .DLL files exist in the %SystemRoot% folder, I would rename them to *.OLD_DLL and restart your computer.
NOTE: This may break some 3rd party applications.
NOTE: If mscms.dll is missing from SystemRoot%\System32, expand a copy from your CD-ROM.